Understand the Risks: Not All Parts Are Created Equally
- Incomplete product line: Brand X has a limited offering of part numbers in comparison with Komatsu Reman.
- Units are not always direct copies: Many products presented by Brand X can be a mismatch of different styles of brands, placed together in a “Will-Fit/Will-Function” unit.
- Jump Start Protection is often not included: Jump Start Protection devices prevent ignition by-pass at the starter by the technician while someone is working on the machine.
- Some Brand X alternators are supplied with a Fan & Pulley that may not be correct for the Komatsu application.
- Some Komatsu alternators are crossed to a Brand X single unit to cover multiple amperage applications.
- Quality of Brand X is not consistent: Two same units of the Brand X (same supplier, same part numbers) may have different technical features & quality. Such common examples of inconsistent quality are the following:
- Amperage ratings from manufacturer are different on tag.
- Neither of the two units meets the amperage listed on their tags.
- The units may have the same part number but have different sized pulleys.
- The electrical terminals and insulators are different between the units.
- Many Brand X alternators will not pass performance testing compared to OE specifications.
- Unregulated Brand X internal components: Brand X copied components are unregulated. Therefore, they are not interchangeable with OE components making the replacement of individual pieces impossible once the Brand X unit is used.
- Technical advice not offered by Brand X: Present supplier for Komatsu Reman continues to offer detailed analysis for warranty status as well as technical advice across all levels of the Komatsu supply chain.
- Komatsu Support for Reman: The customer can have a peace of mind thanks to the Komatsu product managers and the customer service team. Furthermore, warranty and protection plans are available through your OEM.
Learn more about Komatsu Reman Parts here!
